Privacy Policy
Last updated: 4 July 2025
1. Introduction
Welcome to M&P Tracking (accessible at https://mnptracking.com.pk/, “we,” “our,” or “us”). We operate an independent parcel‑tracking portal that helps users locate consignments handled by M&P Express Logistics (Muller & Phipps Pakistan) and other carriers. We have no official affiliation with M&P Express Logistics Pvt Ltd.
Protecting your privacy is important to us. This Privacy Policy explains what kind of information we collect, how we use it, the choices you have, and the measures we take to safeguard it. It has been drafted to meet the requirements of:
- Google AdSense Program Policies (including the EU User‑Consent Policy)
- The Pakistan Personal Data Protection Bill (draft)
- The EU General Data Protection Regulation (“GDPR”) where it applies
- The California Consumer Privacy Act (“CCPA”) where it applies
By accessing or using our website, you consent to the practices described below. If you disagree with any part of this policy, please discontinue use of our services.
2. Information We Collect
| Category | Examples | Source | Purpose |
|---|---|---|---|
| Personal Data you provide | Name, email address, any details you type into comment forms or contact emails | Directly from you | Responding to questions, publishing comments, customer service |
| Tracking Numbers / Consignment IDs | Parcel IDs you enter into the search tool | Directly from you | Showing real‑time shipment status |
| Log & Device Data | IP address, browser type, referring page, time‑stamp | Collected automatically via server logs | Site security, analytics, fraud prevention |
| Cookies & Similar Technologies | Google AdSense cookies (e.g., _gads, gac), analytics cookies | Automatically when you visit | Personalised ads, measuring site usage, improving performance |
Special‑category data (e.g., health, biometrics) is neither requested nor processed.
3. How We Use Your Information
- Provide core services – Display parcel‑tracking results you request.
- Improve functionality – Diagnose errors, analyse traffic, and optimise user experience.
- Communicate with you – Reply to emails, publish or moderate comments, and send service‑related notices.
- Display advertising – Serve contextual and interest‑based ads through Google AdSense.
- Legal and security – Detect fraud, enforce our Terms of Service, and comply with lawful requests.
We process Personal Data only where we have a legal basis, including your consent, performance of a contract (providing the tracking tool), or legitimate interests such as fraud prevention and marketing.
4. Cookies and Advertising Partners
4.1 What are cookies?
Cookies are small text files placed on your device by a web server. They allow websites to remember your preferences or recognise your browser when you return.
4.2 Google AdSense & the DoubleClick DART cookie
We display ads served by Google AdSense.
- Google uses cookies, including the DoubleClick cookie, to show ads based on your visit to our site and/or other sites on the internet.
- You may opt out of personalised advertising by visiting Ads Settings (https://adssettings.google.com) or by visiting www.aboutads.info.
For more details, see Google’s policy: https://policies.google.com/technologies/ads
4.3 Managing cookies
When you first arrive, a banner asks whether you consent to “Analytics & Personalised Ads” cookies. You can:
- Accept all cookies
- Reject non‑essential cookies
- Change or withdraw consent any time via the “Cookie Preferences” link in the footer
Most browsers also let you block or delete cookies in settings; however, some site features may not function correctly without them.
5. Third‑Party Links
Our site may link to courier websites, social‑media channels, and other external resources. We do not control those sites and are not responsible for their privacy practices. Review their policies before providing any data.
6. How We Share Information
We do not sell, rent, or trade your personal information. We share it only in these limited scenarios:
| Recipient | Reason / Legal Basis |
|---|---|
| Service Providers (e.g., web‑hosting, analytics platforms) | Operate the site under binding confidentiality agreements |
| Advertising Partners (Google AdSense) | Serve ads; governed by Google’s own policies |
| Law‑enforcement or regulators | Respond to valid legal requests or to protect rights, property, or safety |
| Successor Entity | If we undergo a merger, acquisition, or sale of assets, data may transfer subject to this Policy |
7. International Transfers
Our servers are located in Pakistan, but some service providers (e.g., Google) may process data in other jurisdictions. When we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms recognised by applicable law.
8. Data Retention
- Comments and their metadata: retained indefinitely, so we can recognise follow‑up discussion.
- Server logs: automatically deleted within 12 months unless needed for security investigations.
- Contact‑form emails: retained for 24 months or until the inquiry is resolved, whichever is later.
- Analytics data: retained for 14 months in Google Analytics (default setting).
When data is no longer needed, we securely erase or anonymise it.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access – Ask for a copy of the personal data we hold.
- Rectify – Request corrections to inaccurate or incomplete data.
- Delete – Ask us to erase personal information, subject to certain exceptions.
- Restrict or object – Limit or object to processing in certain situations.
- Data portability – Receive your data in a structured, machine‑readable format.
- Withdraw consent – If processing is based on consent, you may withdraw at any time.
To exercise any of these rights, email mnptrackingofficial@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before acting on the request.
10. Children’s Privacy
Our services are not directed to anyone under 13 years of age. We do not knowingly collect Personal Data from children. If you believe a child has provided us with personal information, please email us, and we will promptly delete it.
11. Security Measures
We use industry‑standard safeguards such as:
- HTTPS/TLS encryption for data in transit
- Firewall and malware monitoring on our servers
- Access‑control and strong‑password policies for admin accounts
- Regular software updates and security audits
No internet transmission is 100 % secure, so we cannot guarantee absolute security; however, we strive to protect your data using commercially acceptable means.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the most recent revision. Significant changes will be announced via a site banner or email notice (if you have provided your address).
Continued use of the website after a change implies acceptance of the revised Policy.
13. Contact Us
If you have questions or concerns about privacy, data protection, or this Policy, please reach out:
- Email: mnptrackingofficial@gmail.com
- Through Contact Us Page.
We aim to respond to privacy inquiries within 30 days.
14. Acknowledgement
By using https://mnptracking.com.pk/ you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy and our Terms of Service.